Semco Outdoor Terms & Policies
- Prices are subject to change without notice.
- Stone products are a natural product and subject to the natural variances in color, size and quantity.
- Breakage up to 5% is considered normal with natural stone products.
- All quotes by Semco Outdoor are approximate amounts based on measurements given by the customer. We are not liable for any shortages or overages of material based on our quotes.
- Prices do not include templates, patterns or engineering unless otherwise indicated.
- Quotes are valid for 30 days. After 30 days project and/or material may need to be requoted.
- Special order or non-stock material - 50% non-refundable deposit prior to material being fabricated - NO RETURNS.
- Warranty Policy: All products with warranties must be returned with a copy of the original invoice.
- Please call for current freight rates. Freight rates will include any fuel surcharges.
- Please Note: Rate includes 30 min unload time at site, extended time is subject to an additional fee.
- Discrepancies / Damage must be reported within 5 business days of delivery.
- Accepted Payment Options: Cash, Check, Credit Card (American Express, Discover, MasterCard, Visa).
- Return Policy: All returns are subject to a 25% restocking fee. Discontinued material is not able to be returned. No returns after 30 days. Original receipt is required. A freight rate applies to any picked up returned material from jobsite.
- Accounts without copies of proper tax exemption certificates on file will be assessed applicable taxes.