Semco Outdoor Terms & Policies

  • Prices are subject to change without notice.
  • Stone products are a natural product and subject to the natural variances in color, size and quantity.
  • Breakage up to 5% is considered normal with natural stone products.
  • All quotes by Semco Outdoor are approximate amounts based on measurements given by the customer. We are not liable for any shortages or overages of material based on our quotes.
  • Prices do not include templates, patterns or engineering unless otherwise indicated.
  • Quotes are valid for 30 days. After 30 days project and/or material may need to be requoted.
  • Special order or non-stock material - 50% non-refundable deposit prior to material being fabricated - NO RETURNS.
  • Warranty Policy: All products with warranties must be returned with a copy of the original invoice.
  • Please call for current freight rates. Freight rates will include any fuel surcharges.
  • Please Note: Rate includes 30 min unload time at site, extended time is subject to an additional fee.
  • Discrepancies / Damage must be reported within 5 business days of delivery.
  • Accepted Payment Options: Cash, Check, Credit Card (American Express, Discover, MasterCard, Visa).
  • Return Policy: All returns are subject to a 25% restocking fee. Discontinued material is not able to be returned. No returns after 30 days. Original receipt is required. A freight rate applies to any picked up returned material from jobsite.
  • Accounts without copies of proper tax exemption certificates on file will be assessed applicable taxes.



Have a question about any of our policies?